Friday, June 19, 2009

The First Number Sticks Forever

Two months ago, we looked at some Data Warehouse design information.

It looked like 8 months of work. It might be finished by year-end. Fatal mistake: we gave a "number". Year-end.

We did due diligence, investigating source applications, data marts, subject areas, etc. And, the client delayed their decision-making process.

After the investigation, we created a detailed estimating model. We didn't create a waterfall schedule. Instead, we defined a typical release and sprint structure and a backlog.

The Unacceptable Revision

We wound up with 9 months of work, beginning next month.

Our sales person was appalled -- shocked! -- that we could no longer make year-end.

"Duh," we said. "It's a month longer, starting three months later. What do you want?"

"We can't tell the customer that," the sales person said.

Sigh.

2 comments:

  1. Stick to your guns! Ask the sales person what features he/she would like to cut so you can make the year-end deadline.

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  2. Situation: normal.

    I'm not sure how you'd fix this in a commercial environment, but what I try to do is get in the same room as the 'salesperson' and the 'client' every now and then, and force everyone to tally their books together.

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